Device Insurance and Extended Warranty

Cell phone protection programs have become particularly attractive to consumers, who want to protect their mobile devices, as well as to wireless operators and retailers, who are looking for ways to drive customer loyalty.

eSecuritel a Brightstar company, works with operator, retailer and dealer customers to offer end-users high quality handset insurance, from the initial consumer claim, all the way through to the delivery of replacement phones.

Unlike other protection and replacement services where only malfunction is covered, we provide phone protection for new, used, or prepaid wireless devices against loss, theft and accidental damage as well as mechanical/electronic failure and malfunction. We also offer data protection, providing a richer experience and sense of security to end users and a more complete solution for our customers.

Our handset and replacement services utilize the proprietary Handset Issue Tracking System, or HITS™ technology. HITS™ technology easily integrates with a carrier’s or dealer’s systems, managing all aspects of the mobile phone insurance program from subscriber enrollment to claim fulfillment. HITS™ removes the burden of program management, making it possible to deliver faster adjudication and replacement services to subscribers.

for more information about Device Insurance and Extended Warranty.